Diploma of Communication Skills

Categories: Communication Skills, Storytelling

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Course Content

Module 1 || Mastering Communication Skills

#1 Important Question

03:09
#2 What Is Communication || Simple Definition

03:38
#3 Important of Communication

01:30
#4 || 5 Rules Of Communication

02:58
#5 Assignment

03:34
Module 1 Quiz

Module 2 || Types of Communication

#1 Introduction

01:33
#2 Verbal Communication

03:21
#3 Short Story

00:55
#4 Non Verbal Communication

02:23
#5 Parts of Non Verbal Communication

04:39
#6 Reflection

00:42
#7 Writing Communication

03:12
#8 Visual Communication

01:03
#9 Short Story

00:46
#10 Assignment

01:11
Module 2 Quiz

Module 3 || Communication Barriers

#1 Introduction

02:23
#2 Communication Barriers

01:14
#3 Barrier 1 Bad Listening

01:37
#4 Short Story

01:29
#5 Barrier 2 Assumption

01:31
#6 Barrier 3 Strong Emotion & Anger

01:45
#7 Barrier 4 Lack of Clarity

02:53
#8 Barrier 5 Fear & Lack of confidence

01:12
#9 Barrier 6 Cultural Difference

01:09
#10 Barrier 7 Noise

00:48
#11 Reflection

01:31
#12 Exercise

03:03
Module 3 Quiz

Module 4 || Active Listening

#1 Introduction

01:36
#2 The Power of Listening

01:07
#3 90% Of Communication

01:32
#4 Intentional Listening

01:03
#5 Short Story

01:30
#6 Why Active Listening

00:53
#7 5 Rules of Active Listening

03:24
#8 The 4 Enemies of Active Listening

00:32
#9 Short Story

02:09
#10 Assignment

02:09
Module 4 Quiz

Module 5 || The Power of Pause

#1 Introduction

01:57
#2Truth About Pausing

00:53
#3 Short Story About Pausing

01:49
#4 Four Benefits of Pausing

02:53
#5 Four Types of Pausing

02:17
#6 Avoid These Mistakes

00:32
#7 Short Story

01:19
#8 Module Recap

00:55
#9 Assignment

01:35
Module 5

Module 6 || Audience Adaptation

#1 Introduction

02:58
#2 What is Audience Adaptation

01:15
#3 Short Story

02:34
#4 Ask yourself these five questions.

03:26
#5 Avoid These Mistakes

01:21
#6 Short Story

02:00
#7 The Power of Stories

02:08
#8 Three Golden Rule

01:50
#9 Module Recap

00:36
#10 Assignment

02:26
Module 6 Quiz

Module 7

Module 8

Module 9

Module 10

Module 11

Module 12

Module 13

Module 14

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